Refund & Money-Back Guarantee

At EliteDigitalPass, customer satisfaction is our priority. We strive to ensure every customer receives the digital products and services exactly as described.

Digital Product Policy

Because our products are delivered digitally and provide instant access to digital content or services, all sales are generally considered final once the product has been delivered.

Eligible Refund Situations

We may issue a refund if:

• The product was not delivered after purchase
• The access code or account does not work and our support team cannot resolve the issue
• A duplicate payment was made by mistake 

Non-Refundable Situations

Refunds will not be issued if:

• The customer simply changes their mind
• The product description was clearly provided before purchase
• Access was delivered successfully

Support Before Refund

If you experience any issue, please contact our support team first. Most problems can be resolved quickly.

📧 Support Email: info.elitedigitalpass@gmail.com
🕐 Support Hours: Monday – Sunday, 24/7

Refund Processing

If a refund is approved, it will be processed to the original payment method within 5-10 business days.

Thank you for choosing EliteDigitalPass.