Shipping policy

💳 Refund Policy

📌 Digital Products Only

All products sold by Elite Digital Pass are digital products delivered electronically. Because digital products cannot be returned once accessed or downloaded, all sales are generally final.

✅ Eligible for a Refund

You may request a refund within 24 hours (1 day) of purchase if:

✔️ You were charged more than once for the same product.

✔️ You did not receive your digital product due to a technical issue on our end.

✔️ The product is defective, inaccessible, or not functioning as described, and our support team cannot resolve the issue.

❌ Non-Refundable Situations

Refunds will not be issued for:

✖️ Change of mind after purchase.

✖️ Accidental purchases.

✖️ Failure to read the product description before purchasing.

✖️ Incompatibility with your device or software when requirements were clearly stated.

✖️ Products that have already been downloaded, accessed, activated, or used.

⏰ Refund Request Deadline

All refund requests must be submitted within 24 hours (1 day) of your purchase.

Requests received after this period may not be eligible for review.

🔍 Refund Review Process

Once we receive your request, we will review the information provided and determine whether it qualifies under our refund policy.

If approved, your refund will be processed within 24 hours (1 day). Depending on your payment provider, it may take additional time for the funds to appear in your account.

🇪🇺 European Union Customers

By purchasing and accessing our digital products immediately after purchase, you expressly consent to immediate delivery of digital content and acknowledge that your statutory right of withdrawal may no longer apply once access has been granted.

📧 Need Help?

For refund requests or questions regarding your purchase, please contact:

Support Team

📩 support@elitedigitalpass.com

We aim to respond to all inquiries as quickly as possible